-
Always
do
more
than
is
expected
of
you.
It
will
come
back
to
you
many
times
over.
-
Remember
that
things
won’t
always
go
smoothly.
Glitches,
problems,
conflicts
are
part
of
life
and
they
will
be
part
of
your
job,
too.
-
There
is a
solution
to
EVERY
problem.
Just
because
you
haven’t
found
a
solution
yet
doesn’t
mean
there
isn’t
one.
-
When
there
is a
problem,
don’t
place
blame.
Find
a
remedy.
-
In a
conflict,
ask
yourself,
“Am
I
part
of
the
problem
or
part
of
the
solution?”
-
Follow
the
CPR
formula:
Be
Clear,
act
Professionally
and
treat
people
with
Respect.
In
that
way,
you
can
expect
the
same
in
return.
-
NEVER
let
anyone
attack
your
integrity
and
self-respect.
These
are
your
most
valuable
possessions.
-
Dress
as
if
you
already
have
the
job
that
is
the
next
step
up.
-
Be
at
least
15
minutes
early.
-
Stay
15-30
minutes
late.